NO support - Enrolled Agent/Master Tax Advisor H&R Block Employee Review

1.0
May 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Rural locations have the freedom to really connect with clients since there is no oversight from management.

Cons

NO support from management even when legal and medical issues arise. They grossly overpromise support, hours and pay and then tremendously underdeliver.

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H&R Block Response
1y
We appreciate you taking the time to share your experience. It’s encouraging to hear that you found value in building strong client relationships. Your feedback is important, and we are always reviewing how we can better support our rural teams, especially in urgent and sensitive situations.

Explore other reviews about H&R Block

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my team, great skill to have and career adavancement.

Cons

Hectic routine, difficult client can cause a lot of issues.

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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