Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      H&R Block

      Engaged Employer

      H&R Block reviews

      Great as a seasonal thing - Front Desk Receptionist H&R Block Employee Review

      4.0
      Jul 22, 2025
      Front desk receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training was great. Felt prepared once I was left on my own. Co-workers are friendly and very helpful. Flexible hours.

      Cons

      It can get quite stressful during peak season. There were times when I was schedules alone at front, phone's going off and had a line of people at the same time. Sometimes will deal with difficult clients who will take their anger out on you, but that's just part of the job I guess.

      avatar
      H&R Block Response
      11mo
      Thank you for the review. We're happy to hear the training and team support helped you feel prepared and confident in your role. Your feedback about peak season challenges is appreciated and will be considered as we continue to improve staffing and support during high-volume periods.

      Explore other reviews about H&R Block

      5.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work during tax season

      Cons

      Not available year round for most employees

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

      See reviews by: Helpful|Rating|Date|All
      Related searches: H&R Block jobs | H&R Block salaries | H&R Block benefits | H&R Block interviews | H&R Block conversations
      H&R Block reviewsH&R Block Front Desk Receptionist reviewsH&R Block review