I have been here almost 5 years and have had little oppurtunity to move up. - Medicare Collecitons Specialist HCA Healthcare Employee Review

2.0
Feb 22, 2012
Recommend
CEO approval
Business Outlook

Pros

Open Door Policy. Location is outside of Nashville so less traffic. Management is friendly and open to suggestions. Top Performer to award hard working employees. Almost weekly meetings to address processing issues related to work. Celebrate birthdays and holidays trhough a special committee.

Cons

The building is nasty, and even after repeated complaints about the cleaning crew, issues remain unresolved. Cubicle environment is always unpleasant. HR is only onsite two days a week, and the representative we have doesn't really seem to care. I have been here almost 5 years and have had little oppurtunity to move up, and when the oppurtunity arose I was passed over for someone with less experience and knowledge. Also the person who got this position is constantly complaining about their job duties.

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5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work environment great positive coworker

Cons

over worked always under staffed

1.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

There some flexibility with scheduling and they let you pick up as many shifts as you want and pretty much your own schedule.

Cons

Very poorly managed, chronically understaffed but managers are dismissive and deny it. The support from staff is inconsistent, the staff nurses are either fresh new grads or very bitter nurses who don’t want to help and expect you to handle everything by yourself as a tech. Most nurses here are PRN’s on contracts that get floated so it’s really hard to expect consistency in the staff you work with and build trusting relationships. Management will promise to train you as a unit secretary but will never follow up. They also agree to help you get opportunities for learning and growth but refuse to follow up or forget about it altogether, despite reminders. It’s not a priority. If your goal is to grow and learn more this is not the place. It’s running on fumes at 95% of the time. Very high turnover, we struggle to keep staff. They’ll call you in to pick up when they’re understaffed with no incentive or something minimal like “swag” (some gear). Very poorly compensated and you will not be appreciated for the hard work you do. Also it took 2 months for them to get me started despite numerous attempts to reach the HR, Management etc.

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