The most unorganized & infuriating company to work with - Desktop Support HCLTech Employee Review

1.0
Jan 22, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay is pretty good.

Cons

I'm not sure there's enough room. So I'll give the cliff notes version. Communication is awful and confusing! You're never sure who to ask or to report to. You're never given an actual boss. But they keep adding things. But there's no one to talk to about not being able to get all this done. Then they threaten to fire you for not getting it all done. When you submit your resignation, they beg you to stay & tell you to didn't do it right. But there is no where to find out the information ABOUT ANYTHING.

Explore other reviews about HCLTech

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Cons

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a job that pays you money

Cons

Where do I even begin.... HCl is a company that will overwork and underpay you and never give you a raise. I was lucky to get a very competitive wage when I started that I felt like I deserved and I fought for that. However even that process they bait and switched 3 times offering higher amounts over the phone and then going back on their word and offering less and less each time until they finally sent me an offer letter. The entire company is inept at communication at any and all levels. You will never get a raise and any time you have any kind of issue or need management/HR to do anything for you results in being ignored. Additionally they will add and add to your roles and responsibilities and ask for the impossible and unreasonable. They get contracts by underbidding other MSP's and then hiring as few people on site as possible and refer the rest of the work to overseas workers that will never do any work and always kick responsibility back to you. If you ever get lucky and they are forced to actually do their job they show that they clearly have no idea what they are doing or talking about. All around a terrible company to work for. If your job role is getting outsourced to HCL, fight for a good salary up front because they will never give you a raise and try to look for another place to work as soon as you can.

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