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      HCSS

      Engaged Employer

      HCSS reviews

      Technical Support Analyst - Technical Support Analyst HCSS Employee Review

      5.0
      Jun 15, 2016
      Technical support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Outstanding company culture. - Management open to feedback and will genuinely and actively engage in department improvements. - Encouraged to pursue internal and external personal development with annual education fund. - Encouraged to pursue healthier lifestyle with annual health fund and HRAs which roll over indefinitely. - Opportunity for vertical and horizontal growth/development. - Executive interest in long term wealth of employees. The company offers competitive 401k, HRA accounts, annual profit sharing, and stock options. - Many, many more.

      Cons

      Every con I could list has been addressed since working here. Management takes feedback seriously and legitimate concerns have action plans created to create lasting resolutions.

      avatar
      HCSS Response
      10y
      Thank you for your comments and review. Also, I wanted to thank you for the recognition that we take all feedback seriously. We look for opportunities every day on how to improve our department and company and make HCSS a great company to work for.

      Explore other reviews about HCSS

      5.0
      Jun 3, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing culture Great ability to move to roles Tech savy Remote Free lunch

      Cons

      None really at this time

      avatar
      HCSS Response
      1w
      Thank you for taking the time to share your experience! We're thrilled to hear you've enjoyed our culture, growth opportunities, and flexibility. Creating an environment where people can learn, grow, and build meaningful careers is something we care deeply about, so it's wonderful to know that has been your experience. We appreciate you being part of the HCSS team and helping make HCSS a great place to work!
      5.0
      May 28, 2026
      Revenue operations intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to learn and grow, they very open to questions so don't hesitate to ask. Very hands on with mentorship, ensure you are moving in the right direction.

      Cons

      no cons except the pay, but it's the typical salary for an intern.

      avatar
      HCSS Response
      2w
      Thank you for the review and for being part of the HCSS team! It's great to hear that the mentorship and learning opportunities made a positive impact on your internship experience. We believe some of the best growth happens when people feel comfortable asking questions and getting hands-on experience, so we're glad that was your experience here. We appreciate the feedback and wish you continued success in your future career endeavors!
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