No longer a place worth your time - Anonymous employee HCSS Employee Review

1.0
Aug 10, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the best co-workers (some becoming life-long friends) I've ever worked with. Stringent hiring process makes sure that the people on-boarded are personable and know their stuff. Free lunch on Fridays for those who work in-office.

Cons

Ever since the Thoma Bravo acquisition a couple years back, this place has been going downhill quick. HCSS used to be a place I would absolutely GUSH about to anyone/everyone that would listen - telling them I worked at one of the best places in TX. Due to changes brought by new management it's now a mediocre-at-best workplace with supervisors acting in the best interest of the top brass. For a place that hinges so much on it's culture it's ironic they allowed it to rot with Thoma Bravo's bullheaded focus on a 5 year return on their investment. They sullied what was once a dream place to hang your hat. It's now a mediocre company to work for and future applicants should likely look elsewhere. The compensation is also below industry standard and has been for some time.

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HCSS Response
2y
We truly do appreciate when past employees take their time to share feedback with us. It's extremely helpful in reviewing how we as an organization can better move forward. We are sorry to hear that the time you spent with us didn't meet your expectations toward the end. HCSS has been acquired by a Private Equity Firm which in turn has caused changes for the business as a whole. Overall though, these changes are to ensure HCSS' continued success. We understand that along with the business' success, a huge focus should also be on our employee's well-being. To name a couple of initiatives we've taken recently, HR has expanded benefits to be more inclusive for our workforce and they've launched a company-wide compensation restructure to ensure salaries are fair and within the benchmarked industry rate. In fact, the recent changes to our benefits were met with a 91% satisfactory rating when polled! We don't plan to stop there though as we are looking into further ways to possibly expand PTO, 401K, etc. We do plan to continue the tradition of making employee well-being a priority at HCSS as we know just how important it is to an organization's overall health and growth. Thank you again for your feedback and please feel free to email us further at employeereviews@hcss.com with any additional information you'd like to share.

Explore other reviews about HCSS

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing culture Great ability to move to roles Tech savy Remote Free lunch

Cons

None really at this time

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HCSS Response
1w
Thank you for taking the time to share your experience! We're thrilled to hear you've enjoyed our culture, growth opportunities, and flexibility. Creating an environment where people can learn, grow, and build meaningful careers is something we care deeply about, so it's wonderful to know that has been your experience. We appreciate you being part of the HCSS team and helping make HCSS a great place to work!
5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn and grow, they very open to questions so don't hesitate to ask. Very hands on with mentorship, ensure you are moving in the right direction.

Cons

no cons except the pay, but it's the typical salary for an intern.

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HCSS Response
1w
Thank you for the review and for being part of the HCSS team! It's great to hear that the mentorship and learning opportunities made a positive impact on your internship experience. We believe some of the best growth happens when people feel comfortable asking questions and getting hands-on experience, so we're glad that was your experience here. We appreciate the feedback and wish you continued success in your future career endeavors!
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