Thankful for a great job and supportive boss - Housekeeper HHS Employee Review

Family-owned business with a large organizational exposure. Offers great pay and benefits with ample career advancement opportunities. I really enjoyed working for all the HHS leaders that I reported to. The company has maintained the family-owned feel as they grew.

These are dependent upon the customer/contract that you work under. As a contractor, you work for the customer and not HHS, and it's not always the local facility. In the healthcare sector, there's no work-life balance. You have to be all in all the time. Staffing is often really tight with extra-large expectations. Again, this is not an HHS reflection but is dependent on the actual contract owner.

Some hardworking people throughout the organization that are supportive and care.

Executive leadership lacks alignment. Priorities change constantly, communication is inconsistent, and there is little to no strategic direction. It feels like pure chaos all the time. The organization has grown faster than its infrastructure. Corporate teams are expected to support the company without the staffing or resources needed to do it well. Chronic burnout is inevitable when leadership continues to praise operating as a "lean team." Employees raise legitimate concerns, including concerns about leadership behavior, yet nothing changes. Accountability seems to depend on who you are rather than what happened. Favoritism and nepotism are blatantly obvious. If you're not part of the inner circle (or family), don't expect the same opportunities or support. Benefits continue to be stripped away, annual raises are minimal (2% or less) with no clear explanation for how increases are determined, and there is no transparent bonus structure. This was the most toxic work environment I've ever experienced. If you're considering working here, I'd encourage you to look elsewhere.