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We are pleased that this individual found our pay structure appealing and we perform a market wage survey on an annual basis to ensure that our compensation is competitive. While it’s true that HHS is a family-owned organization, the growth and diversification of the company, coupled with the general consolidation of the healthcare industry, over the past five years have forced us to expand beyond our traditional operational parameters, and to significantly increase our focus on operational development, and on supporting and recognizing our team members and leaders in the field.
While our future will look different than the past, we are quite proud to be a family owned business and are confident that being privately held and family owned provides us with both a competitive advantage against publically held companies due to being able to make decisions that are in the best interest of our customers as well as having a vested group of Owners and Executives that are committed to the success of the company and loyalty to HHS staff for decades to come. Over the years, this commitment has been reflected in numerous ways with one of the most recent examples being that in 2015 Ownership took a significant hit to profits given the current consolidation of the Healthcare market, and in addition took a further reduction in their profits so that high achievers throughout the Organization could be rewarded with annual bonuses.
We are currently in the process of augmenting training and development resources and tools for both our leaders and our hourly team members in the field. We are also developing and have rolled out a more robust and formalized recognition program to help foster a more positive culture and work environment. We greatly appreciate this individual’s feedback, and we are committed to continuing to improve our organization.