Dual director - Director of Support Services ( Dual Director) HHS Employee Review

1.0
Oct 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Formal experience that looks good on paper for next job application. Ability to be around professional environments in the Healthcare facilities that also allow you to grow and learn.

Cons

By far the worst experience and company I have ever been a part of. I was moved to three different states in two years. My family was never allowed to go with me. At one point I had to rent a room from a very immature sous chef with multiple dogs, while my wife and children had to stay 3 states away due to CEO not knowing how long I would be there. All three moves cost me everything I made just to relocate my family because company said they were temporary moves and would not help relocation assistance. Finally was moved to a dual director but in a large city in the far West, where HHS pay structure and mentality was not normal.( look at one of their maps, they can only hold accounts in small town, Southern areas) So being 2000 miles away and brand new to an area, my family and I had to start over with a base salary enough to afford an apartment. Once I showed up to the new property, I quickly found out I was the 3rd director in the last year. And this place was a mess. The CNS CEO had a friend who got fired from a hospital, (old hospital ceo) but was able to get a 2 year contract before. So I now am stuck in a place they did not want contract service(hhs). The only connection I had with hhs ,was a weekly phone call. But I had to sit in meetings and work 50 hours a week with a group of hospital administration that did not want our company there. ( I want to add in, the very worst thing outside of my personal distress, was that of the employees. We clearly should have staffed for more but was cut so low for maximum profits that we combined multiple job duties to one person. We paid them minimum wage even in a market where that wasn't the norm. We had someone look into the state requirements to see maximum hours considered part time , to make sure we schedule employees legally under that limit to not be required to give them health coverage. ) Ultimately once the hospital realized all of this and saw the percentage of profit being made at the expense of under-paid and under staffed workers, they quickly removed the contract. I was then terminated. 3 years, 3 states later, 2000 miles from home. I had advanced all the way to a dual director ( And had set up meetings for tri- director, but HHS dropped the ball) And I was done. I had a confrontation with the hospital. They had picked up my desk and all my personal stuff and moved it into the hallway of the cafeteria. After calling my VP multiple times, and being told sit there and do your job, the hospital won and found a legal way to get out of their contact with hhs. I received a phone call that I was terminated. On the spot. But I was the only person that was a part of this company within 1500 miles. Every employee stayed with the hospital. They already had taken my office and had 3 managers there while I still was supposed to be in the lead for the last 2 months. Poor executive decisions lead to this. Because once you meet the upper level executives, or anything above a director you realize all the comments here are real. It's someone's brother, or sister, or friend that needed a job. I had the opportunity to meet a lot of them since one of my family members is a top leader. They lost that account, they lost multiple other accounts, they have horrible reviews, they have constant turnover, and they lost me all because the few people at the top have created a machine that hires, trains, and sales enough to not get sued and to turn a big enough profit that they can call it a company to get more victims to make them more money...in the 3 states and 4 different properties I was a part of I met a lot of people with the same fate, ultimately because they can't hold an account after contract term. A lot of good people put in a lot of good effort to have it taken from them because of bad decisions made at the top.

Explore other reviews about HHS

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Family-owned business with a large organizational exposure. Offers great pay and benefits with ample career advancement opportunities. I really enjoyed working for all the HHS leaders that I reported to. The company has maintained the family-owned feel as they grew.

Cons

These are dependent upon the customer/contract that you work under. As a contractor, you work for the customer and not HHS, and it's not always the local facility. In the healthcare sector, there's no work-life balance. You have to be all in all the time. Staffing is often really tight with extra-large expectations. Again, this is not an HHS reflection but is dependent on the actual contract owner.

1.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some hardworking people throughout the organization that are supportive and care.

Cons

Executive leadership lacks alignment. Priorities change constantly, communication is inconsistent, and there is little to no strategic direction. It feels like pure chaos all the time. The organization has grown faster than its infrastructure. Corporate teams are expected to support the company without the staffing or resources needed to do it well. Chronic burnout is inevitable when leadership continues to praise operating as a "lean team." Employees raise legitimate concerns, including concerns about leadership behavior, yet nothing changes. Accountability seems to depend on who you are rather than what happened. Favoritism and nepotism are blatantly obvious. If you're not part of the inner circle (or family), don't expect the same opportunities or support. Benefits continue to be stripped away, annual raises are minimal (2% or less) with no clear explanation for how increases are determined, and there is no transparent bonus structure. This was the most toxic work environment I've ever experienced. If you're considering working here, I'd encourage you to look elsewhere.

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