Doesn't Matter - Anonymous employee HHS Employee Review

1.0
Dec 16, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Aside from a handful of decent people at the corporate office, there are no other pros.

Cons

This rating is meant to be helpful to all applicants even remotely considering a position with HHS, specifically the corporate office. Please read all of the reviews on Glassdoor and you will notice a consistent theme with all of them – it is a family-owned company, who looks out for their own, the profit of the company, and monthly distributions in the ownership’s pockets. HHS does not care about the welfare of their staff. There are monetary awards from time to time, and an occasional thank you, but it all boils down to who you know. Aside from the CFO who is now leaving only 1.5 years into his 5 year contract (because ownership doesn’t like change or sound business advice), the upper echelon of the company is inexperienced – but, they are all related one way or another so I guess that makes sense. The so-called CFO, who was once a customer of HHS, came in, cleaned-house and made it a boys club. Staff were stripped of duties and titles and were put into other roles that caused complete frustration that forced them to resign, which was of course the end goal. So, after a massive “re-org” for the better of the company, those that weathered the storm are still here without leadership - -at ground zero once again. There is no one “safe” to vent to or express concerns to because there is no formal HR because the owner does not like HR, the so-called department consists of 2 people, for the entire company of thousands of employees, one of which is a close friend and hire of the CFO, so no idea how long he will be here. It is hard for any member of the SLT to actually do their job as ownership is always constantly inserting themselves – I get they “own” the company, but if you don’t let those that you hired to do their job it is pointless to have them in their role. The family dynamics of the company make it almost impossible to work there. Everyone is related in one way or another, and of course they have preferential treatment (parking spaces, working hours, etc.). Yet we are supposed to believe that we are all equal. They hire friends of family that have no experience or skill set just for the sake of hiring them. It’s a cluster of unprofessionalism. In a nutshell, do your research and pay attention to the reviews of HHS, they have a 2.8 rating for a reason.

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HHS Response
10y
HHS appreciates all comments and reviews, of course, when a Company has an open door practice, and truly practices it, there will always be a few people that are dissatisfied. With respect to this particular review, HHS does allow for, (when the business need supports it), a flexible work schedule and provides free employee parking whenever possible. This particular employee or previous employee seems to be suggesting that a work schedule or specifically an employee should be able to come and go as you please, an impossible request for most employment situations. The posting is also very critical of the family that owns the Company, it is important to recognize, that HHS provides secure employment for over 11,000 employees, a responsibility that executives and ownership take very seriously. Policies regarding harassment are strictly enforced and the responsibility to provide a healthy work environment is of the upmost importance. HHS recently conducted a confidential Employee relations survey, there was a 93% participation completion rate and the results were overwhelmingly positive. Not to say that employees were short on suggestions to make things even better, which the company is utilizing to take action. We are proud of the number of individuals we employ and we respect individual’s rights to take their lunch break and discuss any topic they wish. HHS is a family owned business that has experienced calculated growth since 1975. This growth has been made possible by providing services that are superior to their competition and because our Team Members are committed and dedicated. The Human Resources Department at HHS is provided with the tools and resources needed to conduct employee practices that provide benefits and services to all 11,000 employees, a mandate that has been given to the Department by the Founder.

Explore other reviews about HHS

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Family-owned business with a large organizational exposure. Offers great pay and benefits with ample career advancement opportunities. I really enjoyed working for all the HHS leaders that I reported to. The company has maintained the family-owned feel as they grew.

Cons

These are dependent upon the customer/contract that you work under. As a contractor, you work for the customer and not HHS, and it's not always the local facility. In the healthcare sector, there's no work-life balance. You have to be all in all the time. Staffing is often really tight with extra-large expectations. Again, this is not an HHS reflection but is dependent on the actual contract owner.

1.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some hardworking people throughout the organization that are supportive and care.

Cons

Executive leadership lacks alignment. Priorities change constantly, communication is inconsistent, and there is little to no strategic direction. It feels like pure chaos all the time. The organization has grown faster than its infrastructure. Corporate teams are expected to support the company without the staffing or resources needed to do it well. Chronic burnout is inevitable when leadership continues to praise operating as a "lean team." Employees raise legitimate concerns, including concerns about leadership behavior, yet nothing changes. Accountability seems to depend on who you are rather than what happened. Favoritism and nepotism are blatantly obvious. If you're not part of the inner circle (or family), don't expect the same opportunities or support. Benefits continue to be stripped away, annual raises are minimal (2% or less) with no clear explanation for how increases are determined, and there is no transparent bonus structure. This was the most toxic work environment I've ever experienced. If you're considering working here, I'd encourage you to look elsewhere.

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