Assistant Director - Assistant Director of Environmental Services HHS Employee Review

1.0
Feb 12, 2016
Recommend
CEO approval
Business Outlook

Pros

They sell the possibilities well. Their systems work.

Cons

Site management including VP's do not motivate or engage Assistant Directors. Expectations are never clearly defined so that if they decide your not one of them they can easily displace you. The growing ethical dilemmas and bad decisions by directors just get swept under the carpet.

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HHS Response
10y
We appreciate this team member’s feedback, and encourage him/her to contact tmr@hhs1.com to provide more specifics, so we can address any alleged issues as it relates to “growing ethical dilemmas” and “bad decisions by Directors”. We have an Open Door policy that was created as an outlet for all 12,000 Team Members and Management to have a platform to share any concerns they have. In order for our Open Door Policy to be effective, it must be utilized. We believe our expectations are clearly established—to provide the best possible cleaning and customer service outcomes to our partners, and we have well defined processes to accomplish our results. We have the highest quality standards in the industry, and we expect everyone on the HHS team, from the CEO to the front-line team members, to come to work with an “above and beyond” attitude, every single day. We have provided these comments to our leadership team in the Philadelphia Market so they can further investigate.

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5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Family-owned business with a large organizational exposure. Offers great pay and benefits with ample career advancement opportunities. I really enjoyed working for all the HHS leaders that I reported to. The company has maintained the family-owned feel as they grew.

Cons

These are dependent upon the customer/contract that you work under. As a contractor, you work for the customer and not HHS, and it's not always the local facility. In the healthcare sector, there's no work-life balance. You have to be all in all the time. Staffing is often really tight with extra-large expectations. Again, this is not an HHS reflection but is dependent on the actual contract owner.

1.0
Jul 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some hardworking people throughout the organization that are supportive and care.

Cons

Executive leadership lacks alignment. Priorities change constantly, communication is inconsistent, and there is little to no strategic direction. It feels like pure chaos all the time. The organization has grown faster than its infrastructure. Corporate teams are expected to support the company without the staffing or resources needed to do it well. Chronic burnout is inevitable when leadership continues to praise operating as a "lean team." Employees raise legitimate concerns, including concerns about leadership behavior, yet nothing changes. Accountability seems to depend on who you are rather than what happened. Favoritism and nepotism are blatantly obvious. If you're not part of the inner circle (or family), don't expect the same opportunities or support. Benefits continue to be stripped away, annual raises are minimal (2% or less) with no clear explanation for how increases are determined, and there is no transparent bonus structure. This was the most toxic work environment I've ever experienced. If you're considering working here, I'd encourage you to look elsewhere.

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