Technical Support Black Hole - Technical Support Engineer HME Employee Review

2.0
Dec 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Start times are from 5am to 10am, you'll be able to select a shift time. Every once in a while there will be free food for an occasion. Free Coffee, Bring your own cup. Lots of Walking lol

Cons

Be prepared to be bullied into changing your shift if you picked an early one, they will try to guilt you into taking something later. You do not get employee holiday pay, vacation or sick time until after 90 days even if you are a full time employee. Parking is terrible be prepared to walk. Make sure you do not use the Entrance Stares as they are reserved for executives and clients. "I kid you not". The Pay is Terrible "Peanuts" and the benefits are trash. There are a few things they will say to get you in there like 3 weeks vacation up front, nope..... not for you. Personality questionnaire is required???

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5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and awesome co workers

Cons

Some departments don't communicate as well as they could with other departments

2.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Game room Some elements of the lean culture Beautiful facility

Cons

CEO is a narcissist who has surrounded himself with sycophants Overly heavy with highly paid executives while everyone else is expected to do more with less and endure a precarious season with multiple layoffs to keep the business at the profitability percentages the CEO expects Very low female to male ratio in higher levels of leadership and the CEO is blatantly patriarchal and misogynistic at worst, and blind to his biases at best

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