Pros
Culinary union, a lot of employees have been there for many years, they try to reward employees for good customer service, better pay than most retail/cashier/food positions. Culinary union offers one of the best health insurances in the nation. Overtime is offered usually (when business is good). Annual raises. Opportunities to move into management (management is non union however). Ability to transfer all over the US. Paid lunch. Free parking (airport locations). Pay for your laundry. Ability to move into different job classifications with training (opportunities for fast food, porter, barista, bartender, cook, host, etc.) Good place to gain experience.
Cons
Sometimes feel we are treated like kids and management has to watch and know our every move. Feels like there is a lack of trust between associates and management. Once felt accused of theft by loss/prevention team because my sales and they started asking me questions even though I did not do anything wrong. Some managers like to micro manage. There is a lack of communication on a large scale particularly within management and to the associates.