HSA Bank - Senior Customer Service Representative HSA Bank Employee Review

2.0
Oct 22, 2016
Recommend
CEO approval
Business Outlook

Pros

If you like a call center environment, this is one. Other than the free coffee, there is not much to write home about.

Cons

Very poorly run operation. No one willing to accept responsibility for problems that arise. Call center employees subjected to unrealistic goals and standards.

Explore other reviews about HSA Bank

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, work life balance

Cons

Not that many, good place to work

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Clear expectations and management support.

Cons

Hands being tied and the BPO

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