Run Away - Senior Call Center Representative HSA Bank Employee Review

1.0
Oct 24, 2021
Recommend
CEO approval
Business Outlook

Pros

None none none none none

Cons

Poor Ethical behavior from the top, forcing call reps to be frustrated with doing the right thing. Helping the best they can, or just allowing a poor interaction to be the better option, because doing the right thing is overall wrong to do.

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5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, work life balance

Cons

Not that many, good place to work

4.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Clear expectations and management support.

Cons

Hands being tied and the BPO

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