Big multinational company, which is both an advantage and disadvantage - Customer Service Associate HSBC Employee Review

2.0
Jun 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Top performers get sent off to another country once-a-year to celebrate their achievements with other such colleagues, potential mid-year bonus, 13th month bonus for some roles, it's a multinational company so big decisions come from UK

Cons

Company is too big for its own good such that the left hand sometimes don't know what the right hand is doing, too many teams which creates sometimes confusion when trying to find out the product owner(s), red tape on some office processes and typical cliques found amongst management

Explore other reviews about HSBC

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good stuff, i enjoyed it.

Cons

less products available compared to US Banks

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid great money until they were caught for predictors lending. Legally,they hoy a slap in the wrist, but they were fined heavily.i would work for them again but f given the opportunities. They had awesome company trips as well.

Cons

Came to work one day and they just had the keys changed and the doors padlocked.

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