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      HUB International

      Engaged Employer

      HUB International reviews

      NO COUNTRY FOR HIGH PERFORMERS - Associate HUB International Employee Review

      2.0
      May 13, 2026
      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong coworkers, decent opportunities to learn new technology tools such as AI/Claude.

      Cons

      Career progression and promotion criteria lack transparency, particularly for long-term remote employees. Advancement pathways and leveling expectations are entirely unclear, and many employees openly question how promotions are determined. Leadership recently communicated that remote status negatively impacts advancement into management roles and that employees seeking leadership opportunities are expected to work in-office. Employees seeking growth will not have an opportunity for advancement, even to non-managerial roles. Expect to work outside your lane for nothing. Gives 3% or less in salary increases year after year. Says organic growth is slow before the performance review and the very next quarter, states the company is doing great (after the review period). Inexperienced managers who micromanage. Understaffed.

      avatar
      HUB International Response
      1mo
      Thank you for taking the time to share this feedback in detail. We're glad your colleagues and access to new tools have been positives in your experience. We hear your concerns around career progression, promotion transparency, and how advancement criteria are communicated, especially for remote employees. These are areas we want to continue improving, and feedback like this helps inform those conversations. If you're open to sharing more directly, we encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343.

      Explore other reviews about HUB International

      5.0
      Jun 29, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee oriented, easy to advance

      Cons

      Office not very well maintained and outdated

      avatar
      HUB International Response
      23h
      Thank you so much for the great review! We're thrilled to hear that you find HUB employee-oriented and that you've had opportunities to grow in your career here, that's exactly the kind of environment we strive to build. We also appreciate you flagging the office maintenance concerns. We'll make sure that feedback gets to the right team so we can look into it. Thanks again for being part of HUB!
      2.0
      May 19, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, health insurance benefits.

      Cons

      I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

      2
      avatar
      HUB International Response
      3w
      Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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