Opportunities for growth overshadowed by poor management and toxic culture - Anonymous employee HUB International Employee Review

2.0
May 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Larger company with the opportunity to meet people across the country and Canada. Exposed to multiple systems with continued learning.

Cons

Management lacked communication and structure. Decisions were made that negatively impacted employees on a day to day basis. Toxic and political work culture. Very little regard for work life balance.

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HUB International Response
2w
Thank you for taking the time to share this, and for your three-plus years with HUB. We're glad the broader network and learning opportunities were highlights for you. We're sorry to hear your experience with management and workplace culture didn't reflect the environment we want to build. Feedback about communication, structure, and work-life balance is something we take seriously, and we don't want anyone to feel their concerns go unheard. If you'd like to share more, we encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343. We wish you well in what's next.

Explore other reviews about HUB International

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

good environment, flexible schedules, everything you need is well organized and typically easy to find, my job allows me to interact with a lot of different people

Cons

this is a desk/office job - but can work from home some days

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HUB International Response
2w
Thank you so much for sharing this! We love hearing that the environment, flexibility, and organization have made a great impression in your first year. It sounds like the variety of people you get to work with every day is a real highlight, and that's something we think makes HUB a special place to be. We're glad you're here and look forward to seeing you grow with us!
2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

2
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HUB International Response
3d
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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