Unprofessional and inconsiderate - Anonymous employee HUB International Employee Review

1.0
Apr 13, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None that I can think of.

Cons

Interviewed with HUB for an open position. After two interviews, all communications ceased. E-mails went unanswered as to next steps or whether I was still a candidate. I consider that very rude and unprofessional. It does not take a lot of time to keep prospective candidates in the loop, especially after they have gone through two separate interviews. If this any indication of the culture at HUB, then folks should look elsewhere.

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HUB International Response
9y
Thank you for bringing this to our attention. While we strive to make sure we are respectful of all candidates’ time and follow up in a timely manner regarding their status in the interview process, sometimes we fall short. It looks like we made a mistake in your case, and we apologize for that. We will work on doing a better job of this going forward.

Explore other reviews about HUB International

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

good environment, flexible schedules, everything you need is well organized and typically easy to find, my job allows me to interact with a lot of different people

Cons

this is a desk/office job - but can work from home some days

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HUB International Response
2w
Thank you so much for sharing this! We love hearing that the environment, flexibility, and organization have made a great impression in your first year. It sounds like the variety of people you get to work with every day is a real highlight, and that's something we think makes HUB a special place to be. We're glad you're here and look forward to seeing you grow with us!
2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

2
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HUB International Response
4d
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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