Pros
Great corporate office location in the heart of Chicago. Some very smart, talented individuals, but most of that group has already left or plan to leave within the year.
Cons
HUB has many happy employees in their regional offices which is where they get most of their raving reviews. However, their corporate office is another story and the cons are listed below... High Turnover Rate Both IT and Marketing corporate teams are experiencing a high turnover. This is largely due to employees being overworked by having one individual do the job of three, needing to work late hours, feeling undervalued by leadership, and being completely underpaid compared to industry standards. Even if employees are miraculously able to achieve the tight deadlines set by leadership, they’re hardly recognized or rewarded. HR is also another department that is experiencing high turnover due to layoffs that are being implemented. Leadership doesn't seem all that concerned by the high turnover. In their minds, they believe that these members of the team can be easily replaced and do very little to retain their employee count. Poor Benefits Maternity/paternity leave is not offered by the company unless you’re lucky enough to live in Canada. Instead, HR encourages people to save up their sick days to utilize if maternity/paternity leave is needed since that is the only PTO that rolls over year to year. However, there seems to be a misalignment between that message and that of payroll’s since they reprimand individuals who take more than 3 sick days in a row without a proper doctor’s note. PTO is the standard two weeks of vacation with paid holidays, personal days, etc. Employees are told that they are not allowed to work remotely because this looks bad from an "optics" point of view. Yet leadership is hardly ever in the office which is hypocritical of the standard they set for their employees. HUB used to match 401k contributions on a pay period basis, but they enacted an annual match instead. What that means is the employee must be employed up until December 31st of that year in order to receive the matching offer. The communication of this to current employees was poor and many suspect that this is the company’s way to curb the high turnover rate. Raises and promotions rarely happen. Leadership has a tendency to pick favorites and those are the ones that are rewarded, but others are seen as a number cranking out work rather than being recognized. With absolutely no room for growth, many are pushed to leave and find work elsewhere to continue growing in their career. Unapproachable Leadership The leadership at corporate constantly set unreasonable goals for their teams to execute. There’s a large disconnect from what leadership promises to the company’s investors and executive team, and the resources that are available to execute. Heaven forbid if employees try to speak up and make leadership understand that more resources are needed. Leadership doesn’t want to hear what can’t be done, they want to hear that you’ll do the work even if that means you reach the point of burn out. Speaking of burn out, when employees share that they’re feeling overwhelmed with upper management, management will claim that it’s a “good thing” to feel that way and do little to nothing to help alleviate an employee’s workload. Whether employees are feeling overwhelmed or not, they’re expected to remain upbeat and engaged. If employees don’t, they’ll be told to do both by their direct manager. Yes, the words “smile more!” has come out of the mouths of upper management. Clearly, the list of cons can go on and on. If the above doesn’t suffice in persuading you to seek employment elsewhere, then perhaps you’re a good fit for the nepotistic, bro culture that HUB takes great pride in.
