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      HUB International

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      HUB International reviews

      Empty promises to get you in the door - Account Executive HUB International Employee Review

      2.0
      Oct 15, 2019
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, PTO and company perks. Lots of opportunity to learn and take on more.

      Cons

      Executives are given entirely too much to handle that’s not really the job of an account executive such as accounting, admin work, etc. They are incredibly understaffed so they overload employees with double the work. I’ve watched people cry at their desks from stress. Passive aggressive behavior by management, they secretly make employees report back to them telling them what the other is doing (not healthy). They don’t allow work from home and have no work life balance although it’s promised in interviews. They claim to be innovative but they just sell it that way to get you in the door.

      avatar
      HUB International Response
      6y
      Thank you for taking the time to share your feedback with us. We’re sorry to hear about your experiences with HUB We value the feedback and take it seriously. As we continue to grow, we consistently review our staffing level needs to ensure that we provide best in class client service, which is a core value for HUB, while balancing the workload of our employees. HUB does encourages flexible work arrangements, and many factors go into the consideration of flexible schedules and arrangements. We will continue to look at innovative ways to promote work/life balance to ensure that it remains part of the HUB culture. Thank you again for taking the time to submit your feedback.

      Explore other reviews about HUB International

      5.0
      Jul 14, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great flexibility and a real commitment to putting employees at the forefront of decisions

      Cons

      None that I have at this time

      2.0
      May 19, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, health insurance benefits.

      Cons

      I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

      2
      avatar
      HUB International Response
      1mo
      Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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