Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      HUB International

      Engaged Employer

      HUB International reviews

      HUB has forgotten employees and is losing employees Loyalty and Trust - Account Executive HUB International Employee Review

      2.0
      Jul 31, 2020
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have worked for 7 plus years at HUB and can say it was one of my two favorite, most rewarding, and best job experience I have had until the past 2 to 3 years. Progressively HUB has made changes with give HUB greater strength in the industry at the detriment of the employees. Longer hours, less work life balance, no raises and even paycuts while we are doing the same or more work. No our job did not get less or easier in COVID. Its busier and with the added changes to customers experience its even worse.

      Cons

      Pay is not up to par with the level of work we do. Working 60 plus hours a week to get your pay cut, bonuses taken away, 401k match lost, all because we panicked and thought things were going to be bad was one thing, but then on top to say we actually did very well through it but we are still not going to reinstate pay etc is a whole other thing, add that to the fact that HUB continues to acquire companies at the expense of the employees compensation cuts. We have hired employees to do redundant jobs that we are doing to make more work for us. Employees are kids and spouses of management. I use to be a huge advocate of HUB but I am highly disappointed the direction we are going. This year there was no employee appreciation day, no thank you, no mention of it, it just seemed to disappear. Next our annual survey of what HUB can do better again, it just disappeared no mention of it.

      avatar
      HUB International Response
      5y
      Thank you for your continued service, and thank you for taking the time to share this feedback with us. It is employees like you that make HUB a better workplace. We take your and all of our employees’ feedback seriously. We are in unprecedented times and seeing the economic impact across all companies and industries from COVID-19. Like many companies, HUB is taking proactive steps to ensure that we bridge the gap and continue to achieve our goals. We remain committed to supporting our employees during this time and are finding new ways to celebrate and support our employees daily, including our upcoming Employee Appreciation Days next month. Please know your concerns are important to us, and we want you to continue to be engaged. We highly encourage you to have a conversation with your local HR representative about your experience so we can look for ways to best support you.

      Explore other reviews about HUB International

      5.0
      May 22, 2026
      Internal sales representative (isr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      good environment, flexible schedules, everything you need is well organized and typically easy to find, my job allows me to interact with a lot of different people

      Cons

      this is a desk/office job - but can work from home some days

      avatar
      HUB International Response
      2w
      Thank you so much for sharing this! We love hearing that the environment, flexibility, and organization have made a great impression in your first year. It sounds like the variety of people you get to work with every day is a real highlight, and that's something we think makes HUB a special place to be. We're glad you're here and look forward to seeing you grow with us!
      2.0
      May 19, 2026
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, health insurance benefits.

      Cons

      I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

      2
      avatar
      HUB International Response
      5d
      Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
      See reviews by: Helpful|Rating|Date|All
      Related searches: HUB International jobs | HUB International salaries | HUB International benefits | HUB International interviews
      HUB International reviewsHUB International Account Executive reviewsHUB International review