A mixed bag of stress-inducing people. - Receptionist HUB International Employee Review

3.0
Dec 3, 2014
Recommend
CEO approval
Business Outlook

Pros

The people here did help me through a rough personal situation. For that, I appreciate them.

Cons

The atmosphere is very tense most of the time. The company does not hire replacement staff quickly, and the turn-over rate has been high in the last year. Management expects employees to take on more than one person's tasks, but does not compensate accordingly. Suggestions have not been taken seriously; nor have complaints.

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5.0
Jul 6, 2026
Recommend
CEO approval
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Pros

Everyone I work with is great

Cons

I haven’t ran into any yet

2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

2
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HUB International Response
1mo
Thank you for your five years with HUB and for sharing this feedback. The concerns you've raised around culture, accountability, and how employee concerns are handled are ones we take seriously and believe deserve genuine attention. We encourage you to reach out through our Ethics and Compliance Helpline at 877-482-3343 if you wish to share more detail in a confident setting. We wish you all the best.
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