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HairClub

Engaged Employer

HairClub reviews

Needs Overhaul - Anonymous employee HairClub Employee Review

2.0
Dec 2, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My direct reports were very supportive Amazing clients Transform lives and instill confidence

Cons

Many leaders-regional support all the way up to CEO have been here too long. Needs an overhaul in leadership change from the top. You can’t expect better financial and performance growth and more clients with doing the same things year after year. Sales team-training is amazing first 2 weeks, but then you see every consultant doing different things-no consistency, no accountability, and no new sales. Stylists that have been here a long time 10 plus years-No pay raises in the time I was here. Expect customers who can hardly afford their memberships to tip and take care of the stylists. Healthcare is not affordable-especially if you have a spouse. If you don’t take care of your employees, they won’t take care of your customers and you will continue to have high turnover as a company.

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HairClub Response
7mo
We acknowledge your concern regarding leadership, strategy for better performance, and sales team consistency post-training. We are actively evaluating our compensation structure to better reward long-term stylists and have been making consistent improvements year after year for better plan design with more affordable employee healthcare options to honor our commitment that employees must be taken care of to successfully serve customers.

Explore other reviews about HairClub

5.0
Jul 24, 2026
Hair stylist
Recommend
CEO approval
Business Outlook

Pros

Great experience and co workers

Cons

The Pay could be better

3.0
Jul 24, 2026
Sales consultant
Recommend
CEO approval
Business Outlook

Pros

The GM, Assistant manager, and majority of the staff at my actually center were amazing people really supportive and have your back. The feeling of actually helping people and seeing their face of pure happiness especially showing before and after pictures was very satisfying for the sales role. The team was great.

Cons

The outside staff of the company constantly staring at your numbers were like head hunters. If you met numbers and goals you had a good week and if you missed anywhere from 3-5 consultations and didn't sell you were in a world of hurt. It was awful talked down to, made you feel like total crap, and when you have other consultants you take majority of consultations and opportunities your left with scraps. Good luck making commissions and reaching goals when your get least amount of chances and nothing is spread equally.

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