Could have been better - Center Manager HairClub Employee Review

3.0
Aug 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Hair Club tends to focus a lot on the ultimate client experience. Problems can be solved quickly and efficiently through uplines in management. Support is mostly there when needed. Great hours, great pay.

Cons

There seems to be a lot of reorganization going on in upper management and it can get frustrating. Although they preach the ultimate employee experience as well, it falls short. My training experience as a new hire was less than par; erratic scheduling of training, no follow up or assessment of skills received in training. I had no 90 day, or other reviews of my progress as a newly hired manager. Other times I would reach out for help with staff, and although I would be told a plan, no other follow through would happen.

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HairClub Response
8y
Thank you for the feedback. Sorry you didn't have the ultimate employee experience but your feedback is appreciated and will help make us better.

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5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great experience and co workers

Cons

The Pay could be better

3.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The GM, Assistant manager, and majority of the staff at my actually center were amazing people really supportive and have your back. The feeling of actually helping people and seeing their face of pure happiness especially showing before and after pictures was very satisfying for the sales role. The team was great.

Cons

The outside staff of the company constantly staring at your numbers were like head hunters. If you met numbers and goals you had a good week and if you missed anywhere from 3-5 consultations and didn't sell you were in a world of hurt. It was awful talked down to, made you feel like total crap, and when you have other consultants you take majority of consultations and opportunities your left with scraps. Good luck making commissions and reaching goals when your get least amount of chances and nothing is spread equally.

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