Use to be a great company - Center Manager HairClub Employee Review

2.0
Jun 27, 2018
Recommend
CEO approval
Business Outlook

Pros

Helping clients look and feel better about themselves. Truly makes everyday great!

Cons

Quality of product decreased recently and as an employee you are expected to always make it right in house with no help from Corporate. Prices continue to increase and client satisfaction isn't met. Upper management leads by fear and should jump in to help instead of micromanaging.

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HairClub Response
8y
Totally agree with you on the "Pro's" . We are happy that by helping Clients look and feel great, every day is a great day at Hair Club for you. As a Center Manager, you have resources to utilize when client satisfaction is not being met. Our top Center Managers, who consistently see growth and success in their centers, are partnering with Area Managers and other Company leaders to make sure that we continually provide the UCE. I'm sure that you have these resources so that your Center can be just as successful and I'll be counting on you and all our CM's to step up and take accountability for your Center's success. If you'd like to reach out and discuss things, you know where to find me. I'd gladly take you up on an invite to your Center more sooner than later.

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5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great experience and co workers

Cons

The Pay could be better

3.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The GM, Assistant manager, and majority of the staff at my actually center were amazing people really supportive and have your back. The feeling of actually helping people and seeing their face of pure happiness especially showing before and after pictures was very satisfying for the sales role. The team was great.

Cons

The outside staff of the company constantly staring at your numbers were like head hunters. If you met numbers and goals you had a good week and if you missed anywhere from 3-5 consultations and didn't sell you were in a world of hurt. It was awful talked down to, made you feel like total crap, and when you have other consultants you take majority of consultations and opportunities your left with scraps. Good luck making commissions and reaching goals when your get least amount of chances and nothing is spread equally.

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