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Hallmark Aviation Services

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customer service agent - Customer Service Agent Hallmark Aviation Services Employee Review

3.0
Sep 13, 2016
Recommend
CEO approval
Business Outlook

Pros

the environment is good, i love my manager and my supervisor they are one of the best people i ever worked with, they are flexible with the schedule unless they are short staffed, but you also have to be flexible with them. it's really like a family. and also you gonna learn a lot.

Cons

the paying is very low, with the amount of work we do we should get paid more, we see that other companies pay their agents more, so why we are not getting paid as much. also there is not that much of an opportunity to grow with the company. also they took more than 6 months to give us our raises, so they ended up giving us the raises for 2 years together and they ended up being cents not even a full dollar raise.

Explore other reviews about Hallmark Aviation Services

5.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Coworkers are great to work with.

Cons

Delayed flights make unhappy guests but it’s all for safety

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good starter job for those in college Flexible schedule, don't need to come in when sick, can basically call off whenever if you ask early enough Easy interview, basically know some geography and how timezones work

Cons

Low pay Too many responsibilities at the pay range You're basically on call and the schedule will suck if you work for a smaller airline in that airport The insurance is UHC, you obviously know what that means (they're NEVER going to pay for treatment)

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