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Hallmark Aviation Services

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Depends on Account - Customer Service Agent Hallmark Aviation Services Employee Review

3.0
Dec 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Worked at the arrivals kiosks — absolutely loved my team. Health insurance plan included, had many moments of downtime, and OT available. Interview was conversational, with basic questions about experience and customer service scenarios. Overall a good experience for me.

Cons

- Depending on which account you are placed, your job can be very hectic and fast-paced, with little room for error. - Condescending management & HR - When it’s busy, it’s very busy. Prepare to attend to several hundreds of people at once. For most accounts, this is an everyday thing. - A very very slow path to career progression.

Explore other reviews about Hallmark Aviation Services

5.0
Nov 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Coworkers are great to work with.

Cons

Delayed flights make unhappy guests but it’s all for safety

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good starter job for those in college Flexible schedule, don't need to come in when sick, can basically call off whenever if you ask early enough Easy interview, basically know some geography and how timezones work

Cons

Low pay Too many responsibilities at the pay range You're basically on call and the schedule will suck if you work for a smaller airline in that airport The insurance is UHC, you obviously know what that means (they're NEVER going to pay for treatment)

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