5.0
Dec 4, 2025
Current employee
Homestead, FL
Recommend
CEO approval
Business Outlook
Pros
Great Benefits and healthy work life balance
Cons
Customer Service is always stressful
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Users say... "The people are great and wonderful" "Great benefits working in the hotel industry and you get to meet a lot of people from all over the world" "The staff is friendly and the guests are usually great" "great coworkers and guest are usually nice" "Fun and friendly work environment"
Users say... "Low pay and distance from my home" "Poor management and no one cares" "Long hours as any hospitality job" "No managers know how to 'manage' right" "Some management companies are cheap"