3.0
Sep 6, 2016
Anonymous employee
Former employee
Recommend
CEO approval
Business Outlook
Pros
Pay was above minimum wage - $9/hr One free snack a day from the snack bar Free coffee Gained experience in customer service and hospitality
Cons
- Treatment from guests. - At the one I worked at in Clear Lake, I worked front desk alone. This was difficult during peak hours. Once, I stepped away when the lobby was empty to run to the restroom and when I returned there was a line of angry guests. - Were required to run snack bar, deliver pillows & beds, answers calls, and check-in guests all at once. - Guests would often ask you to do things outside your job role, requests changed on a daily basis. - The nice guests never bother front desk so you rarely interact with them. It's mostly the unhappy ones.