Management and Owners don’t value their employees - Front Desk Agent Hampton Inn by Hilton Employee Review

Pay is low, hotel is virtually always understaffed and not for lack of available employees. Owners make little effort towards improvements in accommodations, they only care about profits. Management company - First Hospitality - does not offer career growth nor internal promotion opportunities for low-level employees because they do not want to pay employees for their labor. Everyone is expected to go above and beyond for the hotel and we do, but we get little in return from management. HR is difficult to get ahold of and issues often go unresolved for a long period of time.