Stuck in the 20th Century - Out of Touch Leadership decisions create unnecessary complexity and burnout - Banking Hancock Whitney Bank Employee Review

Senior leadership promotes half developed initiatives and sets unrealistic expectations without understanding the operational impact. Cost reduction is prioritized over adequate staffing, leaving teams underpaid, overextended, and responsible for multiple roles. Oversight functions amplify the problem. Risk, compliance, and internal audit operate with outdated, manual processes that rely on spreadsheets, documents, meetings, and email chains instead of coordinated systems. This is the 21st century. We have tons of tools and automation today, yet everything is so siloed and manual. It would not cost a lot of money to implement these tools to run more efficiently. The auditors are clueless. Internal Audit has issued findings for items that were already disclosed and actively being updated, which undermines credibility and adds no value. Those departments are poorly run. They keep promoting the same people to run them. Assessments and audits are poorly timed and frequently overlap, creating unnecessary work. Requests from audit, SOX, risk, vendor management, compliance, and exams are constant and uncoordinated, pulling teams away from their core responsibilities. I am so tired of spreadsheets, emails, meetings for these requests. They need a centralized repository to capture the information and just have us update it annually. Communication is inconsistent, changes are not clearly explained, and transparency is limited. Leadership focuses on appearances rather than performance, and HR lacks a clear strategy for staffing and capability development.