Member Support Agent - Member Support Agent Happen Bank Employee Review

nice office and learned a lot

did not get to work too cross functionally

Decent starting pay and some good teammates. The company is highly profitable and continues to grow. Opportunities to take on new responsibilities and expand your scope. Equity awards.

Over the course of several years, I have been given additional responsibilities multiple times without more compensation despite the company’s strong financial performance. While I’m happy to contribute, the pattern of increasing responsibility without recognition is a major demotivator, even to your most diligent employees. It's tiresome. It doesn't take much effort to make strong contributors feel seen and valued, and it's such a missed opportunity not to. The company frequently talks about culture and values, but there is infighting and rivalries between teams and individuals. That energy creates drama instead of collaboration and leads to repetitious mistakes. Good people — especially top performers — eventually leave because they can.