employer cover photo
employer logo
employer logo

Harbor Freight Tools

Engaged Employer

Discouraging and demanding - Anonymous employee Harbor Freight Tools Employee Review

1.0
May 11, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits & flexible hours

Cons

Upper management seems indecisive. Training on the company's website seems outdated compared to the way the registers are actually run. They talk about "success drives" but do not promote from within even after you've been praised, received monetary increase (which isn't much) from corporate. At the end you end up feeling unappreciated and under valued.

avatar
Harbor Freight Tools Response
8y
Thank you for all you and the team do to make Harbor Freight Tools a great place to work and shop. As you know we are committed to constantly improving our processes and appreciate you taking the time to share your feedback and we will make sure to share it with the appropriate team members. We appreciate your hard work and dedication to helping Harbor Freight Tools deliver value to the hardworking.

Explore other reviews about Harbor Freight Tools

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

See reviews by: Helpful|Rating|Date|All