They expect to much and only giving store 3% in payroll, we can do 13k average in 1 day and 7-11 has more employees working in the store on there shift. Bonus like ESP are really hard to get. Same with ITC. The company wants to be customer friendly, friendly available and quick, but has 3 people scheduled, 2 on the reg and 1 manager doing all the loading and trying to help 30 customers on the floor.