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Harbor Freight Tools

Engaged Employer

Ups and Downs like any other job. - Logistics Associate Harbor Freight Tools Employee Review

3.0
Mar 2, 2019
Recommend
CEO approval
Business Outlook

Pros

I really loved most of my co-workers and managers at my store. Relaxed dress code and generous PTO that accumulates fast. Company likes to promote within and it is easy to apply for promotions. Also they were opportunities to help at other stores if you wanted more hours.

Cons

The main cons were the company loves to micromanage every detail and is very obsessed with procedure. Everything had to be done by the book, no exceptions. While the pay was better than other retailers I've worked for but felt I should have been paid more for the amount of work I've had to do. Work schedules were unpredictable and the amount of hours given was never consistent. Also overnights and early mornings. It was not uncommon to work 9-10pm and have to go back to work at 4am. Some stores are dirty and had pest problems (rodents roaches) . Also I felt there was a lack of communication with corporate and stores but it has improved. Stores should have to ability to order merchandise. Trucks contained a lot of merchandise that we didnt need but very little or none of the items we were out if and were in high demand from customers.

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Harbor Freight Tools Response
7y
Thank you for sharing your detailed feedback with us and for trusting Harbor Freight Tools with your career for over 5 years. We greatly appreciate your comments in our efforts of continuous improvement. Please know that we are especially listening to feedback regarding hours, and we will share your comments with the appropriate associates. Thank you for your hard work in Winston-Salem, and we wish you the best in achieving your career goals!

Explore other reviews about Harbor Freight Tools

5.0
Jul 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The coworkers and managers were very nice

Cons

I personally did not have con while working there

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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