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Harbor Freight Tools

Engaged Employer

Not the best place for part timers - Sales Associate/Cashier Harbor Freight Tools Employee Review

2.0
May 21, 2019
Recommend
CEO approval
Business Outlook

Pros

-commission available for specific sales. -they have a decent paid time off policy

Cons

they recently introduce some new policies surrounding the time clock. these same policies present the following problems. not enough time to complete tasks. often time they assigned one person to a single task and allow the time clock to judge how long the task should take. in my own experience, often their wasn't enough time to complete the task resulting in the fault being my own. even though i was rushing and cutting corners where i should not. this same policy likely does not account for cashier back up and customer interactions as well. making the task all the more difficult. their security policy conflicts with their attendance policy in certain circumstances. for example, if you were to attempt to call out in the morning before the store opens. the security policy demands that at least 2 people be present before the manager can go inside. this creates a conflict of interests. forcing the employee have it held against them regardless of the reason should they persist to stay out for the day. before i left, the store was understaffed, and while they are trying to hire more people, this creates scheduling errors and call ins. of which, can cause poor work/life balance even with the new time clock policy. this also has the opportunity to conflict with the new time clock policies. employees are informed to take breaks and lunches at specific times as instructed. however due to the aforementioned staffing issue, it's not always possible to do so. these issues sometimes resulted in me having to skip breaks and push my lunch back to complete assigned tasks and ensure their was appropriate coverage on the sales floor. my final point is the company advertises other benefits that are not made available to part time employees. but the posters and flyers mention nothing about this.

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Harbor Freight Tools Response
7y
Thank you for taking the time to share your detailed feedback with us. Please know that we are dedicated to providing our associates with the best experience possible at Harbor Freight Tools. To do this, we have implemented some new time-keeping changes and we understand that it may take some time for our associates to adjust to them. Please know that we will share your feedback with the appropriate associates, as we value your input in making Harbor Freight a great place to work. We greatly appreciate all of your hard work in Sevierville and wish you the best in your future career endeavors.

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5.0
Jul 24, 2026
Recommend
CEO approval
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Pros

The coworkers and managers were very nice

Cons

I personally did not have con while working there

4.0
Jun 16, 2026
Recommend
CEO approval
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Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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