Pros
IT staff try very hard, are very intelligent and loyal hoping that brass ring is gold.
Cons
Executive staff changes IT staff like most people change their bed sheets! The executive staff is constantly looking for IT staff to make everything perfect without the patience or intellect to understand IT process or reasons of documentation and other required formalities. The first in executive command knows less about IT than any business owner should and the second in command has convinced everyone else he knows business and IT, but daily actions prove he does not. The general method of operation from the top down is to use people as disposable tools and not humans. To use-up these human resources without concern, to disregard human family needs, to trod upon the very resources that put more money in the pockets of the executive management. Use, abuse and discard is the philosophy of everything the executive staff does.