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Harbor Freight Tools

Engaged Employer

Great environment, lots of opportunities to make money, but objectively unfair policies. - Senior Sales Associate Harbor Freight Tools Employee Review

3.0
Aug 9, 2019
Recommend
CEO approval
Business Outlook

Pros

If you put in hard work, it's recognized by your store. My store manager was a fantastic boss, with a great work ethic and constantly pushed others to do put forth their best performance. Staff where I was at was always extremely friendly, had a good sense of humor, and was very effective in doing their jobs. Commissions are a great way to earn a lot of extra money, whether part time or full time associate. Benefits and paid time off are available for part time and full time positions alike.

Cons

Several of their policies, namely attendance and cash, have a "strikeout" format. If you are more than 6 minutes late or more than $5 under or over, you are flagged for the next six months. They do not communicate with you or with anyone at your store directly until your last "strike" and will automatically fire you if it happens again, even at the expense of your store, ignoring whether or not your managers plead otherwise.

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Harbor Freight Tools Response
6y
Thanks for sharing your feedback with us. Please know that we greatly value all of our associates and all of your hard work. Our policies and procedures are always designed with associates in mind, but we appreciate your feedback. We regularly monitor and collect suggestions and feedback in our efforts of continuous improvement. Thanks again for sharing, and we wish you the best in your future career!

Explore other reviews about Harbor Freight Tools

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for. Great PTO Competitive pay Sales bonus for management

Cons

Stores operate so differently from region to region Communication from company left open to interpretation by regional and district managers.

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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