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Harbor Freight Tools

Engaged Employer

Good structure with room for improvement - Logistics Associate Harbor Freight Tools Employee Review

3.0
Feb 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Clear SOP Room for advancement Good for students Competitive wage

Cons

Atlas scheduling causes unnecessary problems Suggestions routinely rejected in favor of SOP despite claim of focus on continuous improvement Poor product packaging causes customer complaints and increased workload Plan-o-gram design often flawed

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Harbor Freight Tools Response
6y
Thanks for sharing your feedback with us and for your continued hard work. We want you to know we do value your ideas and suggestions, and we are committed to continuously improving our stores. We encourage you to reach out to your Store Manager or HR Partner if you need additional support or want to share any ideas you have. We appreciate all that you do and look forward to watching you grow with us!

Explore other reviews about Harbor Freight Tools

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work for they do care about your feedback!

Cons

Hitting the goals they have set for you can be challenging most of the time!

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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