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Harbor Freight Tools

Engaged Employer

Do Not Recommend - Sales Manager Harbor Freight Tools Employee Review

2.0
Aug 20, 2020
Recommend
CEO approval
Business Outlook

Pros

The company has a lot of institutional goodwill, health insurance is very good and time off is very competitive - especially for retail.

Cons

Once you see behind the curtain, you realize that this company operates almost entirely in a negative realm. The a hole factor runs very high and dominates the culture. People are not valued or appreciated.

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Harbor Freight Tools Response
5y
Thank you for taking the time to share your feedback with us. Our goal is to be a great place to work and that means learning as we grow and improving every step of the way. Your feedback helps us do just that. At Harbor Freight, we value people above all else. We value who you are, what you’ve experienced and how you see the world. We believe our differences make us stronger. We will share your comments with the appropriate associates. We also encourage you to reach out to your HR Partner or the HR Hotline at (800) 693-8377 to discuss your concerns. We greatly appreciate your continued hard work in Saint Louis, MO!

Explore other reviews about Harbor Freight Tools

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work for they do care about your feedback!

Cons

Hitting the goals they have set for you can be challenging most of the time!

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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