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Harbor Freight Tools

Engaged Employer

Fair opportunity to move up? Nope - Sales Supervisor Harbor Freight Tools Employee Review

3.0
Aug 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Extremely easy, company isn’t going anywhere anytime soon.

Cons

If it ain’t broke, don’t fix it. Company too fixated on control at times. A store could be running perfectly and making 130% sales comp to last year among other positive increases but corporate will still yell for pointless reasons. They will never thank you and you can make them an extra $50000 within 6 months compared to the year before and they will still give you a bad raise. Raises are based on the whole store for the whole year, yes, there is a separate employee portion but they are cheap and base it more on the store portion so if you were there for 6 months and tremendously raised sales and made logistic execution 100% better, it does not matter, they will screw your raise by basing it on the 6 months you weren’t there. If you want store manager, don’t expect getting it internally, it will take years to even be considered and even if you are perfect and just bad at interviews, the regional manager will reject you. This happened to a perfect candidate before I left. Also it’s all politics. Don’t expect to simply get a position because you practically were an assistant without the pay, they will abuse that until you leave. There are so many other things but if you want a good paying career in retail, HFT isn’t the place.

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Harbor Freight Tools Response
5y
Thanks for sharing your feedback with us. We would not be able to accomplish all that we do without hardworking associates like yourself. We want you to know that your feedback is valuable, as we are committed to continuous improvement at all levels, including management. Our HR team is here to help all of our associates, we’ll share your comments with the appropriate HR Partners. Thank you for your hard work in Centereach, NY and best of luck to you in your career search!

Explore other reviews about Harbor Freight Tools

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work for they do care about your feedback!

Cons

Hitting the goals they have set for you can be challenging most of the time!

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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