employer cover photo
employer logo
employer logo

Harbor Freight Tools

Engaged Employer

Cool place to work at and learn about tools. - Customer Service Associate Harbor Freight Tools Employee Review

5.0
Feb 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Work hours are usually stable, benefits are offered, and there's room for growth

Cons

If you're flexible your schedule will vary, that's why communication with management is key.

avatar
Harbor Freight Tools Response
5y
Thank you for your feedback. We are always happy to hear from our hard-working associates. At Harbor Freight, we are continuously trying to improve at all levels, including management. Your feedback will help us do that. We always encourage our associates to reach out to their Store Managers and connect with them if they have any concerns regarding their schedules. In fact, we provide our associates with visibility to their schedules at least two weeks in advance. Thank you for your continued hard work in Los Angeles, CA and we greatly appreciate your feedback!

Explore other reviews about Harbor Freight Tools

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work for they do care about your feedback!

Cons

Hitting the goals they have set for you can be challenging most of the time!

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

See reviews by: Helpful|Rating|Date|All