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Harbor Freight Tools

Engaged Employer

Used to care about their people - Sales Supervisor Harbor Freight Tools Employee Review

1.0
Aug 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is decent going well above federal minimum

Cons

Store management and district/regional leadership don't care about their employees as the other reviews here suggested... I chose this job because of the sparkling reviews on here and have found in New England it couldn't be farther from the truth.

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Harbor Freight Tools Response
4y
Thank you for sharing your experience with us. We are always happy to hear from our hardworking team! We depend on all our associates to bring value to our hardworking customers and we’re thankful for all you do. Our goal is to be the best place to work by learning as we grow and improving and at all levels, including management. At Harbor Freight, we believe in doing the right thing and we want you to know that your feedback is valuable as we strive to be the best place to work. We assure you that we are continuously working to improve in this area and we encourage you to continue providing your suggestions. We highly encourage our associates to reach out to their HR Partners if they have any concerns. We will forward your comments to the appropriate HR Partners. Thank you for your continued hard work in Salem, NH and we’re glad to have you on the team!

Explore other reviews about Harbor Freight Tools

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing company to work for they do care about your feedback!

Cons

Hitting the goals they have set for you can be challenging most of the time!

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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