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Harbor Freight Tools

Engaged Employer

Fun place to work, but can be hectic - Assistant Head Cashier Harbor Freight Tools Employee Review

4.0
Oct 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Fun work environment, very laid back as long as you get your job done properly, great chances to make more money by selling replacement plans and memberships. Easy to move up in the company if you want to.

Cons

Higher-ups don't understand the store environment and will put outrageous requirements, like giving more work with less time to do it in. One of the worst problems is that managers can't schedule more people if sales are low, but sales are low because there aren't enough cashiers or people working the floor to help customers. It's a never-ending cycle. Also, can be very busy and customers get annoying because it's usually middle-aged men in a tool store, so they already think they know everything and that you should be bowing down to them.

Explore other reviews about Harbor Freight Tools

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

1
4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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