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      Harbor Freight Tools

      Engaged Employer

      Harbor Freight Tools reviews

      Clean store - Sales Associate Harbor Freight Tools Employee Review

      3.0
      Mar 25, 2022
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay and associates that I work with are friendly.

      Cons

      Schedule would change without notice Would make plans for the weekend expecting to be off and then on Friday the schedule would change and have to work that weekend. A lot of associates so you don't get very many hours. A lot of management thinks they are to do the same closing duties as associates so when we open the store the associate who opens is rushed to do everything if they schedule is done incorrectly and we don't have a closing associate. Their is never a logistic person there at night and very seldom someone there to drive a forklift so if a big item is sold the customer has to come back to pick it up.

      avatar
      Harbor Freight Tools Response
      4y
      Thank you for taking the time to share your feedback with us. We are always happy to hear from our hardworking team. We depend on all our Associates to create a great customer experience and build the best place to work. Here at Harbor Freight, we succeed by building teams with diverse views, experiences, and voices. We want you to know that your feedback is valuable to us in our efforts of continuous improvement and we highly encourage you to reach out to your HR Partners and discuss any concerns with them. Thank you for your continued hard work and we encourage you to continue providing us with your suggestions.

      Explore other reviews about Harbor Freight Tools

      5.0
      Apr 20, 2026
      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing company to work for they do care about your feedback!

      Cons

      Hitting the goals they have set for you can be challenging most of the time!

      4.0
      Jun 16, 2026
      Logistics manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

      Cons

      Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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