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Harbor Freight Tools

Engaged Employer

Decent job when you really need one. - Customer Service, Stocker and Cashier Harbor Freight Tools Employee Review

2.0
May 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Discounted price on tools, small bonuses available by up-selling Extended Service Protection plans.

Cons

Employee's that contribute ideas to improve our business operations and customer service are shot down, yet robbed. Such ideas being later implemented, after an innovative employee leaves the company.

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Harbor Freight Tools Response
11y
Hello. Thanks for your input. We agree, Harbor Freight's got a lot of great perks like product discounts, bonuses, complete benefits package, vacation, etc. We also appreciate your thoughts on how we can improve and would have liked to have spoken with you when you were still with the company. We wish you much success in your future endeavors. Thank you again for sharing your opinion.

Explore other reviews about Harbor Freight Tools

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

1
4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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