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Harbor Freight Tools

Engaged Employer

Making Retail History - Anonymous employee Harbor Freight Tools Employee Review

5.0
Jun 1, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unbelievably exciting and enriching place to work. CEO / Founder Eric Smidt and senior management are all about collaboration and doing the right thing. The commitment to excellence and continuous improvement can be seen everywhere. Opening a new store every 4 days creates great opportunities for store and warehouse associates to earn more and move up. Factory direct model allows Harbor Freight to constantly drive product quality improvements and offer unbeatable prices. Customers love the value and selection which makes working here fun and rewarding.

Cons

Harbor Freight is not the place for you if you don't want a fast-paced workplace focused on continuous improvement.

Explore other reviews about Harbor Freight Tools

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

1
4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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