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Harbor Freight Tools

Engaged Employer

Not what I expected - Cashier Harbor Freight Tools Employee Review

2.0
Jun 21, 2015
Recommend
CEO approval
Business Outlook

Pros

The hours aren't too bad, short shifts. They offer extra shifts all the time. Potential to earn extra on top of the hourly pay.

Cons

Too much gossip and unprofessionalism. Not enough understanding for mental health conditions, didn't provide accommodations as promised. No coaching to improve performance

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Harbor Freight Tools Response
11y
Thank you for sharing your experience of working at Harbor Freight Tools. We appreciate you pointing out the opportunities and flexibility with the shifts at our retail stores. It's the company's goal to provide a work schedule that's conducive with our teams' personal schedules, and we're glad to hear you took advantage of that. We also hope you enjoyed the PTO and benefits package the company offers. That said, we are also very concerned about your thoughts regarding the atmosphere and accommodations. If you had still been employed with us, we would have strongly encouraged you to reach out to your HR representative so that they could have helped. Or, if you had preferred anonymity, we would have urged you to at least call the HFT Outlet Hotline where you could have shared your opinions. As you have moved on, we wish you tremendous luck in your future endeavors.

Explore other reviews about Harbor Freight Tools

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great store leader. Great team to work with. The company cares about its employees. The pay is better than most retail places. Open door policy. Good work life balance. Fun place to work.

Cons

Not getting to work overtime often.

1
4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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