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Harbor Freight Tools

Engaged Employer

Bad experience - Sales Associate Harbor Freight Tools Employee Review

2.0
May 31, 2023
Recommend
CEO approval
Business Outlook

Pros

They are certainly willing to give you hours.

Cons

No training. No help from management. I was told I was being hired for the sales floor then stuck on the register and practically had to beg for my 30 min break (never got any of my 15s) Management allowed me to get verbally abused by customers on multiple occasions and I even had a customer throw something at me and was told to “forget it and let him go.” Overall a terrible experience, but it could have just been this specific location. It may not be that way at all stores.

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Harbor Freight Tools Response
3y
Thank you for sharing your experience with us. Because we value our people, Harbor Freight is committed to providing a workplace that encourages open communication and provides fair, reasonable, and respectful treatment from all our team members. We encourage all Associates to report any issues to their HR partners. Thank you for your hard work and we wish you all the best.

Explore other reviews about Harbor Freight Tools

5.0
Jun 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible depending on situation, friendly, and willing to help new workers for extended periods

Cons

Strict on specific rules, may be prone to theft in store depending on area

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fast paced environment, good teamwork. I liked the hours, you get an education about tools, whether from your coworkers or the customers. And speaking of the customers, they were on the better side for retail. Most are down to earth and easy to converse with.

Cons

Supply chain issues, many parts would never be replenished, despite being featured, advertised, and on display. That would often lead to tensions with customers. Aggressive time constraints on tasks. Sidewalk sales, holidays, and also coincidentally inclement weather days, can be quite busy and therefore stressful. Especially if there's call outs, but if you have a good management team, you'll have good staff that will want to work for them.

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